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How it works

It's super easy!

Step 1

Order Homie

Order your Homie appliance online and select your contract type (Light or Heavy user). We will contact you directly about your delivery.

Step 2

Our delivery

We deliver within three working days. We choose the most sustainable route, take back your old appliance and ensure that it is recycled. Our delivery is for free, even if we have to climb a few stairs!

Step 3

Connecting your Homie

We ensure the installation and connect your Homie to your WiFi network or mobile hotspot, so that you can view your usage online.

Step 4

Ready for use

Once installed, you can start using your appliance. You pay for the usage of your appliance. Please find our pricing here.

Step 5

You are in control

In your Homie account and App you can view your usage history. So you can check how often you have used your appliance. Washes and invoices are automatically paid by means of direct debit via our payment provider KUARIO.

Step 6

Sustainable is cheaper

Sustainable programmes cost less. Via Pay-Per-Use, we stimulate lowering your energy usage whilst saving you money. Win-win. Every month you receive a personal usage overview with tips on how to wash even better. You can contribute to sustainability effortlessly on a daily basis.

Step 7

No worries

Homie offers a carefree service. We repair or replace a broken device within three working days. Do you no longer need Homie? You can cancel monthly after 6 months. Departing within a year is not really sustainable, though we understand that it can happen. Then we charge € 75 collection costs. Cancellation after one year is completely free of charge.

Meet the Homies

Choose your appliance and user contract that suits you. Are you not sure yet? Configure your Homie here.

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Do you need more advice?

Do you need more advice?